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About archives, Creating Archives, and Deleting Archives
Archives contain a frozen snapshot of an organization's data allowing a user to view the...
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24 Sep, 2025
Views: 1757
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What does "New Season Setup..." do?
This link is found on the "Admin" -> "Configuration" page or, in some cases, on your home page...
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24 Sep, 2025
Views: 1950
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How much does RefTown cost?
BASE SUBSCRIPTION $75 plus $5 per official up to 300 officials in blocks of 10 ($50 for...
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23 Sep, 2025
Views: 5131
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Other Availability Limits - Maximum Days / Day Off / Etc.
In addition to being able to control which days of the week or specific dates and an official is...
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11 Sep, 2025
Views: 0
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Invite Officials to Join Your Organization
You can easily invite officials to join your organization by having the site send them a direct...
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08 Sep, 2025
Views: 0
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SETUP: Official Qualification Options
Enable Sports Enables the use of multiple sports on games and the ability to tag each...
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03 Sep, 2025
Views: 0
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How to read the availability information details
When making assignments, you are provided a variety of information about an officials...
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14 Aug, 2025
Views: 0
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When I click on an email address on RefTown, I get an error message or it opens the wrong program?
(Configuring RefTown to use your preferred email program)
Becasue various email programs are accessed differently, RefTown supports a few methods when...
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09 Aug, 2025
Views: 2243
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How to read the team/location history information while assigning
If you have enabled the team history information for assigning, either by default or on demand,...
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01 Aug, 2025
Views: 0
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School/Team Administrator Simplified Invoice Creation Process
While School/Team administrators can follow the standard invoicing procedure outlined in other...
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01 Aug, 2025
Views: 0
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Limiting the number of times an official will see a specific team
The assignment function can be programmed to exclude officials from being eligible for assignment...
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01 Aug, 2025
Views: 0
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Reading Availability Information on the Assignments Screen
Given a game that starts at 4:00 PM, you might see the following info on a when assigning...
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01 Aug, 2025
Views: 0
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Focused Assigning Mode (BETA)
Focused Assigning Mode is a way to select one official and assign that official to multiple...
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01 Aug, 2025
Views: 0
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Using your phone/tablet for on-site meeting check-in
Reftown has a function available to organizations that allow people to check themselves into an...
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01 Aug, 2025
Views: 0
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Popups on RefTown
Adminstrator functions depend heavily on "pop-ups." It is quite possible that you may have a...
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01 Aug, 2025
Views: 2451
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Syncing and Managing Officials Between Reftown and USSF
Reftown can now sync license data from USSF. If you have an official on your directory that has...
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01 Aug, 2025
Views: 0
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Limiting Officials from Seeing the Same Teams
There are configuration options available where you can limit how often an official will see the...
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01 Aug, 2025
Views: 0
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Viewing how many assignments an official already has while making new assignments
Reftown's assignment function provides an assignor information while assigning about how many...
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01 Aug, 2025
Views: 0
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Syncing Games from External System (OSAA only)
These instructions are for schools in Oregon that use OSAA.org to manage their games. Enter the...
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01 Aug, 2025
Views: 0
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Configuring Reftown for the TASO Ring + Portal Mileage System
There are several steps to getting this right, but it is a onetime configuration: Main Finance...
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01 Aug, 2025
Views: 0
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Login Options: Remember Me & Keep Me Logged In
"Keep me Logged In": When returning to the site after being away, the "Keep me Logged In"...
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01 Aug, 2025
Views: 0
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How do I add/upload multiple photos to the officials roster?
If you have several photos of officials to add to the roster, the best option is a bulk upload...
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01 Aug, 2025
Views: 0
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Paying for Invoices Due using PayPal without a PayPal account
Organizations may create invoices for registration dues or other fees charged to officials. If...
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01 Aug, 2025
Views: 0
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I'm getting a lot of change reminders about game changes but not from RefTown
If you are receiving a lot of emails indicating that there has been a change to your game but...
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01 Aug, 2025
Views: 0
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PayPal-Venmo Payouts Setup (part 2)
This page includes the instructions on configuring your PayPal account to communicate with...
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01 Aug, 2025
Views: 0
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