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Syncing Games from External System (OSAA only)
These instructions are for schools in Oregon that use OSAA.org to manage their games. Enter the...
10 May, 2024 Views: 0
How do schools request games on RefTown?
Go to "Schedules" -> "Game Request" (only available to schools and assignors). The interface...
10 May, 2024 Views: 1953
How much does RefTown cost?
BASE SUBSCRIPTION $75 plus $5 per official up to 300 officials in blocks of 10 ($50 for...
08 May, 2024 Views: 5131
General Tip Sheet on Using RefTown
USERNAME and/or PASSWORD RETRIEVAL See...
08 Apr, 2024 Views: 32999
Cross-Organization Assignment-Based Availability
RefTown has a feature where officials can have the system automatically share basic assignment...
12 Mar, 2024 Views: 1061
Add RefTown to Your Safe Senders List
Because all IT departments are different, and spam filters sometimes filter legitimate email, it is...
27 Feb, 2024 Views: 2663
Trouble Opening a 1099 from RefTown?
The 1099 that you receive from Reftown is password protected. The password is your SSN (or other...
31 Jan, 2024 Views: 0
Preparing for and Requesting Generation of 1099s
To check your account for 1099 readiness: Go to Pay -> Officials 1099 Management Click on...
20 Dec, 2023 Views: 0
1099 Generation and Distribution Process
RefTown offers the option of generating 1099's. This includes electronic distribution your...
20 Dec, 2023 Views: 1
Exporting Games to Excel
To export games (matches) from RefTown to Excel (.xlsx): Browse to the list of games you wish...
17 Dec, 2023 Views: 0
How do I add or remove bank account information for Direct Deposit?
Log in If needed, switch to the desired organization. Setup for direct deposit is specific...
18 Oct, 2023 Views: 1484
Setup school/team personnel to log into to one or more teams
A payor/location/team contact can be configured to have access to one or more...
28 Sep, 2023 Views: 1802
Give a Payor/Team Contact Access to an entire Group of Payors/Teams at one time
To give a payor/team contact visibility to all his/her teams at one time, you’ll need to group...
28 Sep, 2023 Views: 0
What are the different permissions groups that an official can be part of?
Administrator Association Admins have access to ALL site functions. An...
13 Sep, 2023 Views: 1979
How do I log in?
There are two ways to log in: (Recommended) Go to login page first: Go to www.reftown.com ...
13 Sep, 2023 Views: 3630
Obtaining a Bing Maps Key
Logging Into a Bing Maps Portal Account Go to the Bing Maps Portal If you do not have a...
18 Aug, 2023 Views: 0
How do I grant an official extra access permissions?
There are two ways to manage the extra access permissions for officials: From the officials...
11 Jul, 2023 Views: 2858
How do I enter information in my availability calendar?
Availability information is entered through "Schedules" -> "Availability" You have two ways...
12 May, 2023 Views: 3595
Remote Self Check-In
Remote Self Check-In is a way to verify attendance in remote/teleconference meetings using...
24 Feb, 2023 Views: 0
How to send a password reset email to Officials
You have 3 options for sending password reset emails to officials. Send to an individual Sent...
02 Jan, 2023 Views: 0
How can I subscribe to a calendar feed (iCal/ics) of my assignments and/or meetings and events?
To subscribe to a RefTown calendar feed in the iCal/ics format in another application you wil need...
29 Dec, 2022 Views: 8637
How can I completely delete one or more games and all related assignments?
To completely delete one or more games: You'll need to enter a special mode that is normally...
28 Dec, 2022 Views: 2150
How can I completely delete one or more batches or invoices?
To completely delete one or more batches, even if marked paid or published: You'll need to...
28 Dec, 2022 Views: 0
Clearing App Data
In a few rare cases, the data stored on your phone may be come corrupted. It may be necessary to...
27 Dec, 2022 Views: 0
Using your phone/tablet for on-site meeting check-in
Reftown has a function available to organizations that allow people to check themselves into an...
05 Nov, 2022 Views: 0


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