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Accessing Archived Information
Archives contain a frozen snapshot of an organization's data. Archives allow a user to view the...
23 Mar, 2018 Views: 0
About archives, Creating Archives, and Deleting Archives
Archives contain a frozen snapshot of an organization's data allowing a user to view the...
23 Mar, 2018 Views: 1757
How do I find my past assignments?
There are a few ways—here are two: Click on the "Schedules" menu and then select "Games" ...
23 Mar, 2018 Views: 2401
SETUP: Crews - CrewTypes, Duties, and Crew Duties
The CrewTypes list on RefTown is where you list all the possible crewtypes your organization uses:...
25 Jan, 2018 Views: 1622
How do I assign officials to Games?
There are a couple of ways to start: You can use the Game Management item called "Unassigned...
05 Jan, 2018 Views: 1787
Add RefTown to Your Safe Senders List (for Gmail)
Because all IT departments are different, and spam filters sometimes filter legitimate email, it is...
20 Dec, 2017 Views: 0
How can I subscribe to a calendar feed (iCal/ics) of my assignments and/or meetings and events?
To subscribe to a RefTown calendar feed in the iCal/ics format in another application you wil need...
20 Nov, 2017 Views: 8637
On the schools/teams roster, what do the Payor, Location, Home, and Visitor check boxes mean and how do I change them?
By default, a school/team entry is a payor, a home team, a visiting team, and a location. You can,...
17 Nov, 2017 Views: 1839
Calendar items do not transfer to Outlook properly.
There are two file formats in common use for transferring calendar data between various programs....
08 Nov, 2017 Views: 3244
Cross-Organization Assignment-Based Availability
RefTown has a feature where officials can have the system automatically share basic assignment...
07 Nov, 2017 Views: 1061
SETUP: Games - Availability Options
Availability Assume Not Available Assume official is unavailable unless...
07 Nov, 2017 Views: 1767
How is the rating for a game determined?
By enabling this feature, assigning your officials a rating, and setting up rating values for the...
06 Nov, 2017 Views: 1999
How do I manage ratings for officials?
There are two ways to edit the ratings for officials....individualy or for you entire group. To...
06 Nov, 2017 Views: 1389
Linking games for assignment to same crew
Games in Reftown can be linked together so they will be treated as one assignment. Such a link is...
02 Nov, 2017 Views: 0
Limiting the number of times an official will see a specific team
The assignment function can be programmed to exclude officials from being eligible for assignment...
02 Nov, 2017 Views: 0
Viewing how many assignments an official already has while making new assignments
Reftown's assignment function provides an assignor information while assigning about how many...
02 Nov, 2017 Views: 0
Creating custom invoice items
Most invoice items are derived from games and game assignments. However, you may occasionally need...
31 Oct, 2017 Views: 2467
How much does RefTown cost?
BASE SUBSCRIPTION COST $4 per official for the first block of 30 officials. $4 per...
17 Oct, 2017 Views: 5131
Custom Roster Fields
Reftown offers several customizable roster fields. Those fields can be programmed to control who...
20 Sep, 2017 Views: 0
Can I define custom lists of email recipients?
Yes. Under the same interface used to grant and manage access permissions, you can also define...
19 Sep, 2017 Views: 2394
Driving Distance Methods
RefTown supports to modes of driving distances. The first and default method uses an...
06 Sep, 2017 Views: 0
Obtaining a Bing Maps Key
Logging Into a Bing Maps Portal Account Go to the Bing Maps Portal If you do not have a...
21 Jun, 2017 Views: 0
How is driving distance calculated?
Driving distance is an approximation based on the address or zip code of the game site and the...
14 Jun, 2017 Views: 2664
How do I add/upload multiple photos to the officials roster?
If you have several photos of officials to add to the roster, the best option is a bulk upload...
27 May, 2017 Views: 0
SETUP: Interactive Forms
Types of Interactive Forms RefTown supports several types of interactive forms: Registration ...
25 Apr, 2017 Views: 1704


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