If an official wants to change a response from decline to accept, that official should contact the appropriate assignor. The assignors have the ability to change the response.
If an official wants to change a response from accept to decline, the official will have one of two options, depending on the settings that official’s organization has chosen.
If the organization has enabled the turnback option and the deadline for a turnback has not passed (another option that is usually set to 2 or 3 days before the game), the official should see a "Turnback" link directly under the game number on that official’s schedule.
If no turnback link appears, the feature is not enabled and the official is not permitted to change previous responses through RefTown once they are submitted.
When the turnback feature is either not enabled or the turnback deadline has passed, the official should contact the assignor so the assignor can change the response.
RefTown Knowledge Base