Clearing App Data

In a few rare cases, the data stored on your phone may be come corrupted. It may be necessary to clear the data and force the app to re-obtain current information from the server.

The method to clear the app data varies based on the brand of phone but the steps are similar. See the options below for several common phone models.

After clearing all the app data for Reftown Mobile, you'll need to log into the app again.

How to clear app cache and data on Google Pixel

  1. Open Settings.
  2. Scroll down and select Apps.
  3. Tap the See all option at the bottom.
  4. Tap RefTown Mobile.
  5. Tap Storage and cache.
  6. Select Clear cache.
  7. Tap Clear storage to clear data and cache.

How to clear app cache and data on Samsung Galaxy phones

  1. Open the Settings menu.
  2. Scroll down and select Apps.
  3. Tap RefTown Mobile.
  4. Scroll down and select Storage.
  5. Tap Clear data to clear data.
  6. Tap Clear cache to clear the app cache.

How to clear app cache and data on OnePlus phones

  1. Open Settings.
  2. Scroll down and select Apps and notifications.
  3. Tap See all to list all installed apps.
  4. Tap RefTown Mobile.
  5. Select Storage and cache.
  6. Tap Clear cache to clear the cache.
  7. Tap Clear storage to clear data and cache.

How to clear cache and data on Xiaomi phones

  1. Open Settings.
  2. Scroll down and select Apps.
  3. Tap Manage apps.
  4. Tap RefTown Mobile.
  5. Select the Storage option.
  6. Tap Clear cache to clear only the app cache, or tap Clear data to clear data and cache.


Article ID: 303
Last updated: 27 Dec, 2022
Revision: 4
User Guide -> Mobile App -> Clearing App Data
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