How do I get a username or a password?

To get a username and password, your administrator must have entered your account with an email address in the system.
To request a username and/or password:
  1. Go to
  2. In the login box on the right, click Retrieve Username and/or Password.
  3. Enter your email address
  4. Click "Send My Login Info"
The officials roster and schools roster of each association on RefTown will be searched for the entered email address.
To set/reset your password:

  1. In the email that you receive, click the "Create/Reset Password" link.
  2. On the page that opens, you will be given a new password. It will be in a yellow box at the top of the page.
  3. Make note of the password you're provided.
  4. If you wish to choose your own password, you can do so on the same page by following the instructions in the "Choose Your Own Password" box.

Article ID: 1
Last updated: 16 Apr, 2013
Revision: 1
Users Guide -> Getting Started -> Logging In and setting up your account -> How do I get a username or a password?